Policies

/Policies
Policies 2018-03-19T06:47:52+00:00

Policies

At AES Academy (formally known as AES TECHNICAL CONSULTING SDN BHD) we value you as a customer and understand that you care about the privacy and security of your personal information. This Privacy Policy explains our practices, including your choices, regarding the collection, storage, use and disclosure of personal information that may be collected by us when you interact with AES Academy, such as when you visit our website, download our lessons, signup for our newsletter, access your account or contact us for customer service. Protecting the privacy and security of your personal information is a priority, and we do our best to ensure that your personal information is always handled in a safe and responsible manner.

We will not sell your personal information to a 3rd Party.

We strive to communicate clearly about your privacy and how we handle your personal information. We follow security standards, processes and procedures that are designed to protect your personal information.

Depending on how you choose to interact with AES Academy, we may collect personal information that you provide in connection with your use and view of AES Academy (hereafter “AES Academy,” “us,” “we,” or “our”), including, but not limited to, Internet protocol addresses, the version and type of browser or operating system used, web pages that you came from or visit next, your email address, user name, geographic location, average time spent on our Website, any text contained in emails and/or information entered while viewing the Website, messages, posts, legal names or, nicknames, pictures, videos, other websites, partial credit card numbers, PayPal accounts, other merchant accounts and/or addresses.

We utilize cookies throughout our website. Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to authenticate users, as well as securing each user’s browsing from other users. At AES Academy, cookies are required to authenticate users, to purchase our products, to interact with the site, and for signing in or out.

The foregoing shall be collectively referred to hereafter as the “User Information.” By using our website, you expressly and voluntarily consent to our collection, transfer, storage, use and disclosure of your User Information, inside and outside of our servers.

We collect your personal information to provide you with a better customer experience and, as necessary, to administer our business. You agree that we may use your User Information for the purposes of collecting, charting and tracking User Information to generate reports related to AES Academy. We reserve the right to use your User Information for purposes of gathering information and performing statistical analyses of AES Academy user preferences and characteristics. You agree that we may use your User Information for studies, charts, analyses, features, editorials, and reports based on the information that you provide online (website, email) and offline (in person, through Whatsapp, text message or phone call). You further authorize and give us permission to post or track any emails that you send to us or messages, pictures, videos or other content that you post on our social media pages or on our website, aesacademy.my, if in our sole discretion we deem it necessary, and/or it is necessary to respond to your emails and/or posted messages, pictures, videos or other content.

You agree that we may disclose your User Information to enforce our policies, protect anyone’s rights, property or safety, and respond to legal requests. Notwithstanding anything to the contrary, we will not sell your User Information to any third parties.

We disclose your information for certain purposes and to third parties, as described below:

  • Other entities that AES Technical Consulting Sdn. Bhd. owns. AES Technical Consulting Sdn. Bhd. owns and operates other operations and businesses, such as Motorcycle Audio by AES, and we may share your personal information with our other business units and operations, even if such business units or operations are sold.
  • Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by AES Academy. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
  • Credit card companies. We do not keep Credit Card information on our servers. All credit card transactions are handled through FassPay or PayPal.
  • Law enforcement officials and as required by law. AES Academy may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of AES Academy, our employees, our customers, users, or others.
  • Co-branded offerings. In some instances, we may offer a service or feature that is co-branded by AES Academy and an affiliated company or a third party company. If you provide information in connection with such co-branded service or feature, that information may be shared between AES Academy and the affiliated company or the third party. Although AES Academy’’s treatment of the information is governed by this policy, the affiliated company’s or the third party’s treatment of your information will be subject to the third party’s privacy policy
  • Sales, mergers, and acquisitions. If AES Academy becomes involved in a merger, acquisition, restructuring, reorganization, or any form of sale or other disposition of some or all of its assets, personal information and your transaction history may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice to you at your email address on file before any personal information is finally transferred and becomes subject to a different privacy policy. Such a transaction may involve us (i) retaining the right to continue to use transferred personal information in addition to the right of the transferee to use such information, and (ii) engaging in additional transfers of personal information (including new personal information) with the transferee from time to time following such a transaction.

Your Choices

If you no longer wish to receive certain communications from us via email, you can opt out of receiving our newsletter containing information on new releases and sales promotions and more by clicking the “unsubscribe” button in our newsletter box or by emailing us directly at info@aesacademy.my.

Safeguards and Security

We do not keep Credit Card information on our servers. All credit card transactions are handled through FassPay or Paypal. We shall store all User Information and protect such information by security safeguards appropriate to the sensitivity of such information. Despite these protections, you hereby acknowledge the risk and possibility that unauthorized third parties could illegally “hack” into, abuse and/or misuse your User Information. Accordingly, you release us, the Website, and any of its owners, related entities, employees, officers, directors, agents, members, partners, successors, and licensees from any and all liability associated with third parties illegally accessing or misappropriating your User Information. We ask that you help protect your User Information by never giving out your personal information unless you deem it necessary or you voluntarily wish to do so, logging off of your computer and/or closing your Internet browser when you finish visiting the Website or other web pages.

Our website and social media pages may contain links to other web pages and services. While we try to link only to other web pages and services that share our high standards and respect for privacy, you hereby agree that we are not responsible for the content of or the privacy practices employed by other companies or websites.

You agree that you have reached the age of majority in the state and/or country in which you live. If you have not reached that age, you hereby represent and warrant that you have the permission or authority of your parent or guardian to register your User Information with AES Academy.

We reserve the right to update this Privacy Policy at our sole discretion without notice to you. If you do not agree to the Privacy Policy, you should not enter your User Information on our and/or “opt-out” of any registration or purchase opportunities related to AES Academy and/or its applicable Intellectual Property, website content and/or merchandise.

If you have general questions about your account or specifically about this Privacy Policy, please contact us by email at info@aesacademy.my. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.